Advice & Guidance Advanced Apprenticeships Level 3

Expected Completion Time: 22-24 Months

Components:

NVQ 6 Units (3 mandatory and 3 optional)

2 enhancement units out of a range of options

Key Skills.  Application of Numbers Level 12 Communications Level 3, Problem Solving Level 3, Working with Others Level 2 and Improving Own Learning Level 3

Employment Rights and Responsibilities Handbook

Detailed Outline

Mandatory:

Unit AG1 Establish communication with clients for advice and guidance.

Unit AG2 Support clients to make use of the advice and guidance service.

Unit AG15 Review own contribution to the service.

Optional:

Unit AG3 Develop interactions with advice and guidance clients.

Unit AG4 Interact with clients using a range of media.

Unit AG5 Assist advice and guidance clients to decide on a course of action.

Unit AG6 Prepare clients through advice and guidance for the implementation of a course of action.

Unit AG7 Assist clients through advice and guidance to review their achievement of a course of action.

Unit AG11 Negotiate on behalf of advice and guidance clients.

Unit AG12 Liaise with other services.

Unit AG13 Enable advice and guidance clients to access referral opportunities.

Unit AG21 Provide and maintain materials for use in the service.

Unit AG27 Facilitating learning in groups.

Health & Safety Unit A Ensure your own actions reduce risks to health and safety.

W6 Ensure your actions contribute to a positive and safe working environment.

L11 Enable learning through demonstrations and instruction.

Assessment Strategy

The NVQ is assessed through observation, product evidence and witness testimonies.  The Technical Certificate is 3 assignments and multiple choice tests.  Key Skills are assessed through multiple choice tests and written assignments for the first two and the remainder are embedded into the NVQ.

Progression

Advice and Guidance Level 3, Customer Service Level 3