“I have so much more confidence in my ability & knowledge now. I didn't realise I could do the things I can, and the Apprenticeship really helped to reinforce my skills. The confidence has made me feel more able to effect change at work and this makes me feel valued”

Nuala Gaffney
Apprenticeship and Advanced Apprenticeship in Customer Service

Assessment Strategy

NVQ Level 2

Assessment is through observation, product evidence and witness testimonies.

 

Apprenticeship Level 2

The NVQ is assessed through observation, product evidence and witness testimonies.  The Technical Certificate is 3 assignments and multiple choice tests.  Key Skills are assessed through multiple choice tests and written assignments.

 

Advanced Apprenticeship Level 3

The NVQ is assessed through observation, product evidence and witness testimonies.  The Technical Certificate is 3 assignments and multiple choice tests.  Key Skills are assessed through multiple choice tests and written assignments.

Courses are available
in these areas:

Plant Operations /
Fork Lift Truck

Team Leader

Advice & Guidance

Driving Goods Vehicles

Traffic Office

Customer Service

Carry & Deliver Goods

Storage & Warehousing

Motor Vehicle Maintenance & Repair

 

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